Expert Sewing Machine Repair & Care — In-House, In Calgary
Service Bay Hours: 10:00am – 3:30pm (Mon-Sat)
☆ Award Winning BERNINA Dealer ☆ Award Winning Brother Dealer ☆ Calgary’s Quilting Destination
Our certified in-house technicians bring decades of expertise to every machine that comes through our Service Bay doors. Whether your machine needs a routine tune-up or a complex repair, we’ll have it running like new — fast, professionally, and with care.
◴ 25+ Years of Service
✮ 5 Major Brands Supported
⚡︎ Service While You Wait on Spot Checks
A Premium Service Experience — Not Just a Drop-Off
At My Sewing Room, your machine isn’t handed off to a back-room queue. Our certified technicians work with you directly — explaining exactly what they’re finding, what needs attention, and why. You’ll understand your machine better when you leave than when you arrived. We believe an informed customer is a happy customer, and that transparency is part of what makes our service exceptional.
Our Service Tiers
Choose the level of care your machine needs — from a quick diagnostic to a full overhaul.
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Spot Check & Diagnostic
From $32
15-min minimum
(approx. 30 min for most cases)
Best for: Strange noises, skipped stitches, tension issues, machine not starting. Billed by time starting at a 15-minute minimum — most visits wrap up within half an hour, though complex cases may take longer.
✓ Full mechanical inspection
✓ Computerized diagnostic if applicable
✓ Written report with recommendations
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Full Service & Overhaul
From $149
Best for: Machines not used in years, post-purchase servicing, pre-warranty-expiry check
✓ Full cleaning, de-lint & lubrication
✓ Electrical inspection
✓ Motor brushes checked
✓ Bobbin assembly deep clean
✓ All worn parts flagged & belt tension
✓ Software update if applicable
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Complex Repair
Quoted after Diagnostic
Best for: Circuit board failures, broken timing gears, motor replacement, screen/display issues
✓ Full parts + labour quote before work begins
✓ Genuine OEM parts sourced
✓ Post-repair QA test
✓ 90-day workmanship warranty
⚠ Please note: diagnostic charges may apply for electronic and computerized faults prior to repair approval.
Brands We Service
Not sure if we service your machine? Call us at (403) 252-3711 or email service@mysewingroom.ca and our team will be happy to help.
✂️ Scissor & Blade Sharpening
Sharp tools. Cleaner cuts. Better results.
A dull scissor drags, frays, and fatigues your hand. Our sharpening service restores your cutting tools to a factory-sharp edge — fast, affordable, and done in-house.
Pricing starts at $10 and varies by blade size, condition, and edge type. Bring them in and we’ll give you an honest assessment before any work begins.
Is Your Machine Trying to Tell You Something?
Common symptoms that signal your machine needs professional attention.
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Skipped Stitches
Could indicate needle wear, timing misalignment, or thread tension issues.
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Unusual Noises
Grinding or clunking often points to dried-out lubrication or debris in the gears.
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Machine Won’t Start
May be a power supply issue, safety sensor trigger, or motor problem.
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Thread Bunching
Usually a sign of incorrect threading, bobbin seating, or tension imbalance.
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Fabric Not Feeding
Worn feed dogs, presser foot pressure, or stitch length settings.
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Error Codes Displaying
Computerized machines flag specific errors — bring it in for a diagnostic read.
Our Technicians Recommend
Simple habits that keep your machine running beautifully between services.
How It Works
Four simple steps from drop-off to pick-up.
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Drop Off
Bring your machine to our Service Bay
(10am–3:30pm, Mon–Sat)
➁
Diagnostic
We can Spot Check your machine right away and walk you through exactly what the problem is and what your next steps are.
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Approval
You approve the work and parts before anything is done
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Pick Up
Collect your machine, fully serviced and tested
Pricing at a Glance
| Service | Starting Price | Turnaround | Warranty |
|---|---|---|---|
| Spot Check & Diagnostic | From $32 (15-min min.) | 15-30 Min, while you wait | – |
| Full Service & Overhaul | From $149 | Usually 1-3 Weeks | 60-day workmanship |
| Complex Repair | Quote after diagnostic | Varies | 90-day Workmanship |
| Scissor & Blade Sharpening | From $10 | While you wait / same day | – |