Customer Rewards Program

Rewards Policy Terms & Conditions

Last updated on July 3, 2020

My Sewing Room Rewards Terms and Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS PROMOTIONAL PROGRAM OR REWARDS CARD, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM. ALL PREVIOUS MY SEWING ROOM INC. REWARDS PROGRAM REWARDS AND DETAILS ARE SUPERSEDED BY THE FOLLOWING TERMS AND CONDITIONS.

1.      What is the My Sewing Room Rewards Program?

The My Sewing Room Rewards Program (“MSR Rewards”) is our way of saying thank you to you, our customers, for your continued patronage. MRS Rewards is a loyalty program which is operated by My Sewing Room Inc. and is open only to legal residents of Canada. MSR Rewards allows participants who register in accordance with these Terms of Use (“Terms”) to present their Rewards Card to collect Points, which may be used in accordance with these Terms towards future store credit.

MRS Rewards may change as provided in rule 7 of these Terms.

These Terms apply to your access to, and participation in, MSR Rewards. Your participation in MSR Rewards and/or your use of a Rewards Card confirms your acceptance of these Terms and any changes or modifications, as provided for below; therefore, you should review these Terms and applicable policies frequently to understand the terms and conditions that apply to MSR Rewards. If you do not agree to the Terms, you must stop participating in MSR Rewards.

These Terms do not alter in any way the terms or conditions of any other agreement you may have with My Sewing Room Inc for products, services or otherwise.

2.      How can I participate?

Membership is free and you do not need to buy anything to open a MSR Rewards card (“Card”). To participate, you must be a Canadian Resident, 13 years of age or older and you must obtain the consent of your parent or legal guardian if you are under the age of majority and such consent is a requirement in the jurisdiction of your residence. MSR Rewards is not available to corporations, businesses, charities, partnerships, enterprises, employees of My Sewing Room, or anyone other than an individual, unless written approval is received in advance from My Sewing Room Inc, in its sole discretion. Before you may earn MSR Rewards Points (“Points”) on a Rewards Card, as provided in rule 3 of these Terms, you must create a Card.

The registration process may require that you use the registration form to provide information such as: MSR Rewards account number, First Name, Last Name, Email Address, and Phone Number.

You must advise us immediately of any changes to the information you supply to register in MSR Rewards or in the event you lose your Rewards Card by calling My Sewing Room Inc. at 1-403-252-3711. My Sewing Room Inc. will not be liable for any misdirected email or other communications, including any notices under these Terms, or for any consequences thereof, if your Card information is inaccurate or no longer valid. You are responsible for ensuring that you can receive messages or notifications from My Sewing Room Inc. at the contact information you provide. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any Card for which we determine we have incomplete or inaccurate information and in such a case any Points or Rewards (defined below) associated with such Card and the Rewards Cards associated with it may be forfeited. The submission of false or fictitious information may result in all Points of Rewards associated with such Card and the Rewards Cards associated with it being forfeited.

All Rewards Program registrations are subject to verification at any time and for any reason. My Sewing Room Inc. reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility. Failure to provide such proof to My Sewing Room Inc.’s satisfaction in a timely manner may result in the cancellation of your Card and any Points or Rewards (defined below) associated with your Card and the Rewards Card associated with it may be forfeited.

3.      Earning MSR Rewards points

MSR Rewards Points (“Points”) are determined based on the amount of money you spend on eligible purchases at My Sewing Room Inc. All purchases at My Sewing Room Inc. are “Eligible Purchases” with the exception of those purchases of discounted/on sale items, and the purchase of or loading of Gift Cards. For clarity, an Eligible Purchase for which you pay using a Gift Card does earn Points.

You must either present your MSR Rewards Card or provide your name or phone number linked to an active Card at the time you pay for your Eligible Purchase to earn Points. No Points will be rewarded if you present your Rewards Card or indicate you have an account after your purchase is completed.

For each pre-tax dollar, rounded to the nearest $1.00, you spend at My Sewing Room Inc. you’ll earn 1 point.

At any point during the MSR Rewards program, My Sewing Room Inc. may issue special promotions that alter the rate at which Points are earned, such as Point Multipliers, Bonus Points, or other promotional offers on certain products, services, days, or portions of any day. My Sewing Room Inc. may make such promotional offers to all MSR Rewards participants, or any subset of them, in its sole and absolute discretion. We may communicate issuance of these promotional offers via any means available to My Sewing Room Inc. These Terms shall apply to such offers, along with any additional terms and conditions that accompany the offer, unless you are notified otherwise.

You can view your accumulated Point balance by asking the sales associate when presenting your Rewards Card in-store, or by viewing your most recent purchase receipt from My Sewing Room Inc.

Points are for promotional purposes only and have no cash value.

All decisions of My Sewing Room Inc. with respect to Points (including, without limitation, the accuracy of a participant’s Point total and/or the validity of any Points) are final and binding on all participants without right of appeal. Points have no cash value and are not exchangeable for cash. Points have no value outside of this MSR Rewards. Points cannot be sold. Points cannot be assigned, transferred, exchanged, traded, bartered, purchased, bequeathed, given by gift except as may be permitted by My Sewing Room Inc. in its sole and absolute discretion. Any Points acquired in violation of these Terms are void. The accumulation of Points does not entitle the participant to any vested rights, and My Sewing Room Inc. does not guarantee in any way the continued availability of any reward or any other benefit.

All Points are subject to verification at any time for any reason. My Sewing Room Inc. reserves the right, in its sole and absolute discretion, to invalidate any Points it deems to have been awarded in error, or as the result of any fraudulent activity, or any activity not in keeping with the letter and/or spirit of these Terms, as interpreted by My Sewing Room Inc. in its sole and absolute discretion. Any Points that cannot be verified to the complete satisfaction of My Sewing Room Inc. are subject to disqualification. My Sewing Room Inc. will not be liable for the failure of any Points to be captured or recorded for any reason.

As may be permitted under the applicable law, Points are reduced to zero (0) upon closure of a Card (regardless of the reason for Card closure). Upon the death or a participant, the associated Card will be closed and any Points on the Card will be forfeited. Points are reduced to zero (0) upon the termination of MSR Rewards. We may terminate your Card, this agreement with you, and reduce your Points to zero (0), if your Card becomes and remains inactive for a period of one (1) year or more, or any longer period specified by applicable law. If due to printing, production, online, internet, computer or other error of any kind, more Points are claimed or credited to a Rewards Card or Card than intended to be distributed according to these Terms (including without limitation any Bonus offer terms), then, in addition to having the right to terminate the Rewards Program immediately, My Sewing Room Inc. reserves the right, in its sole and absolute discretion, to rescind invalid Points claims, or to deduct such invalid Points from the applicable Rewards Card(s).

4.      Points redemption

Participating MSR Rewards members may redeem their Points in accordance with this section:

When you reach 285 Points you are eligible to receive a Store Credit Reward of twelve (12) dollars applied to your account for use on your next visit.

Any Points in excess of 285 Points will remain on your MSR Rewards account and can be applied to subsequent transactions.

Only one (1) redemption of Points for a reward can be completed per transaction per day.

To redeem a Reward, present your Rewards Card, or your First and Last Name, or Phone Number to the sales associate at the time of purchase, and inform the sales associated you would like to use your Reward.

Additional personalized or special redemption offers or incentives may be distributed via email that may add additional manners in which you may redeem Points. These Terms shall apply to such offers and incentives, along with any additional terms and conditions that accompany the offer, unless you are notified otherwise. To receive such redemption offers and incentives via email, you must be opted in for email communications from My Sewing Room Inc.

5.      Privacy

My Sewing Room Inc. is committed to protecting your privacy. In connection with the MSR Rewards, we collect and may use your personal information for the following purposes:

To set-up, and administer MSR Rewards including the ongoing management of Rewards Cards, and to accurately record Points and up-to-date Point balances;

To process Point redemptions and issue Rewards, or other redemption offers pursuant to a special incentive offer;

To allow members to participate in promotions and contests that we may offer from time to time;

To communicate with members, including the delivery of My Sewing Room Inc. Newsletters, for those that have consented to receive it;

To understand member needs and preferences, and to help provide members with products and services that better meet your needs or interests;

To recommend our products and services that may be of interest to members;To personalize Point redemption offers based on your Eligible Purchases, including the items purchased, locations and times of your purchases; and for other purposes in accordance with our privacy policy.

Privacy Policy

My Sewing Room Inc. will obtain your consent before using your personal information for a purpose that has not been specified, unless the new purpose is required by law. Member information is considered a My Sewing Room Inc. asset. If our business is transferred to a new owner, member personal information may be transferred to and considered an asset of the new owner.

6.      Changes to the MSR Rewards program

My Sewing Room Inc. reserves the right to restrict, suspend or otherwise change any aspect of the MSR Rewards program. We may modify in whole or in part these Terms at any time. In particular, but without limiting the generality of the forgoing, we may modify:

The eligibility conditions for participating in MSR Rewards,

The manner in which an eligible participant participates in MSR Rewards,

The manner and rate at which Points are earned,

The manner and rate at which Points are redeemed

In the event these terms and conditions, or any aspect of MSR Rewards is restricted, suspended or changed, we will provide you advance notice by posting the amended terms and conditions on the Rewards Program website at mysewingroom.ca, and by sending you notice using your email and/or mailing address. Your continued participation in MSR Rewards following such notice will constitute your express consent to any amendments to these terms and conditions, or any other aspect of MSR Rewards. Should you not agree to such an amendment, you may cancel your participation in MSR Rewards without cost, penalty, or cancellation indemnity.

7.      MSR Rewards program Termination

Subject to the applicable law, if events beyond My Sewing Room Inc.’s control materially affect our ability to operate MSR Rewards, as determined by My Sewing Room Inc. in its sole and absolute discretion, MSR Rewards may be suspended or terminated without notice and without My Sewing Room Inc. incurring any liability or obligation.

Subject to the applicable law, My Sewing Room Inc. reserves the right to terminate MSR Rewards, or any component thereof, at any time on 60 days written notice (to be provided in-store, and/or through other communications to MSR Rewards members, including e-mail).

Subject to the applicable law, My Sewing Room Inc reserves the right to withdraw, amend or suspend MSR Rewards (or to amend these Terms) in any way, in the event of an error, omission, technical problem, computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure or any other cause beyond the reasonable control of My Sewing Room Inc. that interferes with the proper conduct of MSR Rewards as contemplated by these Terms. Any attempt to deliberately damage any website, mobile application, or to undermine the legitimate operation of the MSR Rewards in any way (as determined by My Sewing Room Inc. in its sole and absolute discretion) is a violation of criminal and civil laws and should such an attempt be made, My Sewing Room Inc. reserves the right to seek remedies and damages to the fullest extent permitted by law.

8.      General

There are no membership fees associated with MSR Rewards.

Your Points, registered Rewards Card(s), and your Card under MSR Rewards are personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others, except as may be permitted by My Sewing Room Inc. in its sole and absolute discretion.

Any abuse by a participant of MSR Rewards privileges, any failure by a participant to follow these Terms, or any misrepresentation by a participant may subject the participant to expulsion from MSR Rewards, including forfeiture of all accumulated Points and/or Rewards.

My Sewing Room Inc reserves the right to terminate your Card, your accumulated Points balance(s) on each Rewards Card associated with your Card and/or your participation in MSR Rewards if My Sewing Room determines in its sole and absolute discretion that you have violated these Terms, or that the use of your Card is unauthorized, fraudulent or otherwise unlawful.

These Terms constitute the entire agreement between you and My Sewing Room Inc. regarding your participation in MSR Rewards, your entitlement to collect and redeem Points, Rewards and your entitlement to any other benefits of MSR Rewards, and supersede all previous versions.

Except as expressly contained in these Terms, there are no conditions, representations, warranties, express or implied, statutory or otherwise. When you deal with My Sewing Room Inc. over the Internet, you consent to the formation of contractual relations through electronic communications. My Sewing Room Inc. has the final authority as to the interpretation of these Terms and as to any other questions or disputes regarding MSR Rewards.

Every effort has been made to ensure that the information herein and on any related websites is correct. However, My Sewing Room Inc. is not responsible for and accepts no liability in relation to any errors or omissions in printed copies of these Terms nor those published from time to time on any website.

Any waiver by My Sewing Room Inc. of the strict observance, performance or compliance by a participant with any provision of these Terms, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of My Sewing Room Inc. as a result of any other failure to observe, perform or comply with the provisions of these Terms. No delay or omission by My Sewing Room Inc. in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.

By virtue of participating in MSR Rewards, you (and your parent or legal guardian on your behalf, if you are under the age of majority in your jurisdiction of residence) hereby agree to release My Sewing Room Inc. and suppliers and any other third party that may from time to time participate in the administration or operation of MSR Rewards, and each of their respective officers, directors, agents, representatives, employees, successors and assigns (collectively, the “Releasees”) from any loss, liability, claim, demand, damage or expense asserted by any entity relating in any way to MSR Rewards, your participation therein and/or the redemption and use/misuse of any reward obtained through the redemption of Points under MSR Rewards.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL ASPECTS OF THE PROGRAM ARE PROVIDED “AS IS” WITHOUT ANY CONDITION, REPRESENTATION OR WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

In the event that any provision in these Terms is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms.